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If you are not completely satisfied:
You may return the product in undamaged, sellable condition within 30 days for refund (package well to avoid damage in transit, no envelopes please). We will issue a full refund on the price of items that meet the above conditions. Items returned in damaged unsellable condition may be eligible for a partial refund. Audio/Visual products, products purchased as Damaged and downloaded E-products (including but not limited to MP3s, PDFs, E-Books) are non-refundable. Shipping charges are non-refundable.
If your order is damaged or incorrect:
Please e-mail CustomerService@americanvision.org for situation specific instructions. If a return is required, customer relations will issue a postage-paid label.
Return Instructions
To ensure accurate and efficient processing of your return, please complete the following steps in full:
2. Include this document with your return.
3. Package securely in a box with ample packing material (no envelopes please).
4. Ship to:
American Vision RETURNS
3150-A Florence Road, Suite 2
Powder Springs, GA 30127
Please Note: Shipping insurance and delivery confirmation are at the discretion of the returning individual and are non-refundable. Please allow six-eight weeks to receive exchange or refund. If your order is damaged or incorrect, customer service will issue a postage-paid label if a return is required. If a return is not required by customer service and a postage-paid label is not issued, but the receiver opts to return the item, shipping costs incurred are non-refundable. Refused packages are not accepted as returns and will result in a $10 recovery and reshipment fee; please review our Shipping Policy.
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All Products
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